At GOMEDIDIRECT, we are committed to providing exceptional care and medication services. As a provider specializing in GLP-1 medications, we adhere to stringent guidelines regarding the handling, shipping, and refund policies for prescribed medications. Please carefully review our policy below:
1. Shipping and Temperature Stability
The GLP-1 medications prescribed by GOMEDIDIRECT have been rigorously tested to ensure temperature stability during transit. These medications can withstand temperatures of up to 104°F (40°C) for up to 5 days while in transit. We make every effort to ship your medication in a cold state and ensure that it arrives in a condition that meets the manufacturer’s standards for safety and effectiveness.
Important Notice: Upon receipt of your medication, it is your responsibility to promptly store it in a refrigerator to maintain its efficacy. We do not offer replacements for reports of vials that have arrived warm or hot. By accepting delivery, you acknowledge that the medication has been shipped under conditions consistent with manufacturer guidelines and has been tested for safety within the specified temperature range during transit.
2. Prescribed Medications – Refund and Return Policy
GOMEDIDIRECT strictly adheres to federal and state regulations concerning the sale and distribution of prescription medications, including GLP-1 medications. In accordance with these regulations:
– No Returns or Refunds: We do not accept returns or provide refunds for prescribed medications once they have been dispensed. This policy ensures full compliance with applicable laws, including FDA regulations, which govern the handling and distribution of prescription drugs.
3. Finality of Prescription Label Creation
The creation of the prescription label signifies the finalization of your prescription. Once the label has been created for shipment, the prescription is considered complete, and the medication is prepared and processed for delivery. This step marks the commencement of our fulfillment obligations under your prescription, and no changes or cancellations can be made at this stage.
4. Legal Basis for Our Policy
Our refund and return policy is grounded in federal and state regulations that prioritize patient safety, prescription integrity, and strict adherence to FDA guidelines. These regulations are designed to protect public health by ensuring that all medications are handled, dispensed, and managed with the highest standards of care and compliance.
We are dedicated to maintaining the utmost standards in medication management and patient care. If you have any questions or concerns regarding our policies, please do not hesitate to contact our customer service team for further assistance.
Thank you for choosing GOMEDIDIRECT for your healthcare needs. We appreciate your trust and are here to support you every step of the way.
